Massachusetts State Tax Contact Information

Massachusetts State Tax Contact Information

For assistance with Massachusetts state tax matters, taxpayers can use the following contact methods provided by the Massachusetts Department of Revenue (DOR).

Phone Support

• General Inquiries: Call (617) 887-6367
• Toll-Free in Massachusetts: (800) 392-6089

Online Resources

• Massachusetts Tax Forms and Publications: Visit mass.gov/dor/forms
• Official List of 2025 Massachusetts Personal Income Tax Forms and Instructions: Massachusetts Personal Income Tax Forms and Instructions

In-Person Availability

• During the income tax filing season, Massachusetts personal income tax forms are available at most local libraries.
• Forms may also be available at local IRS district offices. Call ahead to verify availability.

Mail-In Filing

• If you have a tax due: Mail your original or amended Form 1 to Massachusetts Department of Revenue, PO Box 7003, Boston, MA 02204-7003.
• If expecting a refund or no tax due: Mail to PO Box 7000, Boston, MA 02204-7000.
• Use the mailing labels provided in the tax booklet if available. If using tax software, ensure the correct PO box is selected.

Source:

Form 1 Instructions

Form 1-NR/PY Instructions

Form 2 Instructions

Massachusetts Personal Income Tax Forms and Instructions

Disclaimer: Always verify information with official Federal or State Department of Revenue Forms and Instructions.