I do not remember my 4-digit log in PIN. How can I access my account?
If you have forgotten your 4-digit login PIN for your OLT (Online Taxes) account, you can regain access by following these steps:
- Click on the "Forgot PIN" or similar link during the login process. This will prompt you to answer a security question.
- Answer the security question correctly to verify your identity. If successful, you will be allowed to proceed with logging in.
- Alternatively, choose to delete the security PIN if you prefer not to use it. You will be asked to confirm your account details before this action is allowed.
- If you are unable to reset or delete the PIN yourself, contact OLT customer support for assistance.
It is recommended to set up a new PIN or update your security settings after regaining access to ensure continued account security.
Disclaimer: Always verify information with official Federal or State Department of Revenue Forms and Instructions.