Why Was My Credit Card Declined?
If you are brought back to the same payment page after entering your payment information, this means that your payment did not go through. You will need to enter the information again.
- Check the security code: Pay special attention to the numbers you are typing for the security code on the back of your card. This number is located to the right of the magnetic strip and is not part of your card number.
- Verify address information: Ensure that the address information you enter matches exactly with the address on your credit card billing statement. Mismatched addresses can cause declined transactions.
- Confirm card details: Double-check that all card details, including the card number, expiration date, and name, are entered correctly.
- Check for insufficient funds or limits: Your card may be declined if it has insufficient funds, is over its credit limit, or if the transaction exceeds daily spending limits set by your bank.
- Contact your card issuer: If the issue persists, contact your bank or credit card company to verify if there are any holds, fraud alerts, or other restrictions on your account.
Disclaimer: Always verify information with official Federal or State Department of Revenue Forms and Instructions.