The username is not case sensitive and the system will default this to all capital letters and this does not impact your log in. Your username must be:
- 6-12 characters in length.
- Must contain only letters and numbers; no special characters or spaces are allowed.
- TIPS: Do not use email, SSN, first and last name, etc.
Please make sure your password is between 8 and 40 characters long. You will also need to make note that these are case sensitive and can only include the following special characters: ! @ # % * _ - = + | [ ] { } . / $ ^ & ? ~
Password must meet all of the following requirements:
- At least 1 uppercase character. (A-Z)
- At least 1 lowercase character. (a-z)
- At least 1 digit (0-9).
- At least 1 special character.
- Increased character password (such as 14 characters) is preferred to ensure even higher security.
- Retype the same password for confirmation.
- The new password cannot be the same as any one of your prior 5 passwords.
- The new password must have at least two characters changed from the previous password.